Terms and Conditions
1. Using this website
These terms cover this public website and the course policies below. Registration, student accounts, payments, and course materials are handled through the student portal. Browsing courses or using the AI-assisted chat does not enroll you or charge a payment. Confirm class requirements and final pricing in the portal.
2. Registration and class schedules
The course policies apply when you register for an iEducations course. Review the course description, eligibility requirements, and schedule before registering. Services are offered to residents of the United States and Canada; contact us to confirm your eligibility for a particular program.
- Provide accurate registration details. Corrections may involve additional charges.
- Dates may change because of enrollment levels or unexpected circumstances. Classes with insufficient enrollment may be postponed or rescheduled.
- If a class is over-enrolled, you may be moved to the next available class.
- Follow the access instructions sent after registration. Check spam or junk folders for course emails, including messages from Jotform where that service is used. Call us promptly if your expected course link does not arrive.
3. Course access and materials
Online course access is for enrolled students only. Keep personal course links and credentials confidential. Course materials belong to iEducations and must not be copied, shared, or distributed without permission. Sharing or misusing a course link results in access being revoked and the related certificate being invalidated.
4. Supplies and clinical participation
iEducations provides the supplies, instruments, and printed study materials needed for class. Students must wear scrubs. Clinical patients must sign a No Objection Form before participating. The clinical class location is 970 W El Camino Real, Suite 3, Sunnyvale, CA 94087. Confirm the location and attendance instructions in your course confirmation.
5. Completion certificates
Certificates are issued on the day of course completion. They are official completion records and must not be forged, altered, tampered with, resold, duplicated without authorization, or misrepresented. Creating or using a falsified certificate results in permanent disqualification from iEducations courses and may lead to legal action.
- Replacing a lost or misplaced certificate costs $35.
- If the original certificate was issued more than five years ago, the full certification program must be taken again.
6. Cancellations, rescheduling, and attendance
The following course fees and deadlines apply to registration changes, subject to any refund rights required by applicable law:
- Course fees are 50% refundable. If you paid only 50% of the course fee, that payment is nonrefundable.
- Send rescheduling requests to [email protected] at least 72 hours before the class starts.
- A rescheduling request made less than 72 hours before class incurs a $50 fee.
- A no-show incurs a $100 rescheduling fee.
- If you miss any part of the class, your place may be given to a student on the waiting list.
7. Privacy and personal information
When you contact iEducations or register through an available registration service, the information you provide may include contact details, course selections, and information needed to administer enrollment or payment. We use that information to respond to inquiries, manage participation, deliver course instructions, and communicate about your registration.
- The public website provides course information and AI-assisted help. Chat messages are sent to our backend and OpenAI to select public information; chat cannot access student records or perform enrollment or payment actions. Use the student portal or contact our team for account assistance. Your name, questions and replies will be stored for up to 90 days for staff review, abuse prevention and answer corrections. Your name is not sent to OpenAI. Select Start chat to continue.
- iEducations does not sell your personal information. Information may be shared with providers handling enrollment, payments, hosting, or support as needed for those services, or disclosed when required by law.
- Student information and course records should be provided only through the registration or support channels identified by iEducations. Contact us with questions about your records or to request a correction.
- No internet service can guarantee absolute security. Do not send passwords, payment-card details, or private student or patient information through chat or ordinary email.
9. External websites
Links to organizations, registration services, and other external websites may take you away from this site. Those services have their own terms and privacy practices. Review them before providing information or completing a transaction.
10. Questions and disputes
Contact iEducations first about a course or registration concern. If a dispute remains unresolved, iEducations may pursue available legal remedies. Responsibility for arbitration costs, court costs, and attorney fees is subject to applicable law and any enforceable agreement. These terms do not remove rights that applicable law does not permit you to waive.
11. Changes to these terms
Updates will be published on this page with a revised date. Review the terms and course requirements before registering. Changes to website content do not themselves authorize new charges or optional tracking. Contact us if you need clarification about the terms that apply to an existing registration.
12. Contact iEducations
For registration help, policy questions, or requests about your information:
Email: [email protected]
Phone: 650-417-8319
Clinical location: 970 W El Camino Real, Suite 3, Sunnyvale, CA 94087